Q:What's your MOQ?
We have flexible MOQ to support both small trial orders and large bulk orders. Please contact our sales team for details.
Q:Can I get a free sample before bulk order?
Yes, we can provide free sample for quality inspection if our clients can pay the shipping cost.
Q:What’s your production lead time?
Usually, it takes about 20-25 days to finish a bulk order. The exact lead time should be per the order quantity.
Q: What are your payment terms?
Our payment terms can be T/T, PayPal, Credit Card, L/C, WeChat, Alipay etc..
Q: Do you offer OEM/ODM service?
Yes, we provide professional OEM and ODM services, including custom logo, packaging, color, and specifications.
Q: How about the warranty and after-sales?
Our standard warranty is one year after delivery. If you have quality issues, we will respond within 24 hours.
Q:Can you provide a customized quote?
Yes, our experienced and professional engineering team can provide customized products, solution and quote.
Q:What’s your shipping method and delivery time?
We support sea, air, and express shipping. Delivery time varies by destination; we will provide a detailed schedule after order confirmation.
Q:What kind of certificates do you have?
We have CE, ISO9001-2016 certificates. We can provide official copies upon request.
